Today, we’re sitting down with Michael Blumberg (President & CEO of Blumberg Advisory Group) to discuss why digital transformation is one of the hottest topics within the field service space. In our conversation, we break down:
– The typical barriers a company faces when trying to digitize their business.
– How enterprises can push the adoption of digital transformation within their large organization.
– The areas of field service that will change the most because of digital transformation.
– How digital transformation directly impacts the customer experience.
– Will augmented reality play a big role and how should companies prioritize it.
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Send ideas for future episodes to Todd Stewart at Todd@dispatch.me