Businesses that use Dispatch see on average 80% scheduling compliance improvement and 35% increase in NPS.
Leverage real-time data about the last mile of service, including compliance rate, time-to-schedule, length of service, on-time measurement, status updates, survey response rates, and customer satisfaction scores. Equipped with actionable data, you’ll take the guesswork out of process optimization, allowing you to focus on what grows your business.
Today, consumers expect service communications to be real-time, transparent and simple. With automated appointment reminders, live technician ETAs, two-way texting, online payments, and immediate requests to rate the experience, Dispatch will help you provide higher levels of customer satisfaction and offer a universal experience irrespective of the service provider that does the work.
Dispatch has a dedicated customer support team to help grow your business and ensure your 3rd-party network is successfully representing your brand. From simple how-to sessions and in-depth industry best practices, our team is here to ensure 3rd-party compliance when representing your brand.
"The expectations of technology are shifting so fast that it’s difficult for a company to keep up. We saw Dispatch as a way to accelerate our transformation.”