It’s Time The Home Service Industry 
Gets a Customer Experience Makeover

Most industries offer memorable customer experiences (CX). That's why it’s weird
when some industries still seem stuck in neutral, offering up the same weak CX of old.

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Can You Hold Please? Don’t Lose Your Millennial Customers
Dispatch
#25 The Service Knowledge Gap: Why it Matters and How to Close it
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What a Millennial Wants: Serving the New Homeowner
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A Service Model Pivot: From Selling A Product To Selling An Experience
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Applying Technology Innovation To Real-World Service Problems
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