Revolutionize the Last Mile Customer Experience

The Dispatch Last-Mile Customer Experience will amaze your customers with real-time status and an in-home service experience they'll love, all while reducing operational expenses.

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A custom branded solution for your last-mile customer experience

Dispatch’s end-to-end scheduling, dispatch, communication and analytics platform handles the heavy lifting so you can focus on your customers. You can customize each of these features to personalize your customer experience.
Branded App

Our app is white labeled to fit your brand standards and guidelines.

Messaging

Automatic SMS appointment reminders will keep your customer in the loop.

Uber-like Tracking

Customers can track the exact ETA of their technician.

Feedback

Collect instant feedback after every job is complete.

Scheduling

Customers can easily book an appointment with a few swipes and taps.

Payments

Customers can pay directly through the mobile app for ease and simplicity.

Upsell

Prompt customers to purchase additional services at opportune moments.

SLA Reminders

Remind technicians to adhere to SLA protocols when in the field.

Seamless Integration

Seamless integration into your existing system of record with Dispatch’s developer-friendly API.

Enterprise Grade

Best-in-class APIs, unparalleled reliability, stability, and security, hands-on support and a global reach make Dispatch the clear choice for enterprise businesses.

Trackable metrics in our customizable dashboard

Use our unified analytics and management platform to put insights into action. Get instant alerts of poor reviews so you can react immediately to support struggling service providers and address customer concerns as soon as they arise.
Survey Response Alerts
Regional Reporting
Monitor your customer ratings
Configurable Reporting
Communication Touchpoints

Better Customer Experience.

(Guaranteed)

86%

Reduction in no-shows

35%

Increase in NPS

37%

Decrease in outbound call volume

Integration Partners

LET’S TALK.

Request a Last-Mile Customer Experience Demo!