Dispatch is the simple, effective solution for any field service business. From your office computer to a smartphone in the field, Dispatch streamlines communication between you, job sources, your technicians, and the homeowner.
Connect your team.
Boost your team's performance with the Dispatch mobile and desktop apps. Implement real-time tracking, route optimization, and the ability to add live photos and notes to any job. Dispatch provides communication tools for exceptional productivity.
View technician availability and assign jobs in our drag and drop scheduling system.
Use the mobile app as your portal to manage and status jobs from the field.
Notes and Photos
Technicians can add notes and photos to any jobs right from their phone to keep everyone informed.
Scheduling and Tracking
Find the field workers with the right skill set, availability, and proximity to a job. You can view the real-time location of your field workers and when they are on their way to a job site.
Organize your office.
Seamlessly integrate customer details, estimates, and invoices with your existing management software. Dispatch also allows service providers to receive and accept jobs from enterprise companies.
Enable streamlined job flow from participating companies directly into Dispatch for easy job acceptance, status updates, and scheduling.
Customer History and Details
Consolidate customer information and documents into a single database such as customer info, work orders, coverage info, and payments.
Online Appointment Booking
Have leads become customers by directly scheduling through a simple website form what they need fixed.
A one-stop-shop that connects your company to some of the best features, and connections on the market. Connections include QuickBooks Online, Salesforce, and many others.
Estimates and Invoices
Email estimates and invoices, let field workers accept credit cards on the spot, and easily keep track of cash and check payments.
Impress your customer.
Customers can receive appointment reminders, track technician's ETA, message with you, pay online, and rate their experience, thus reducing no-shows and phones calls while increasing customer satisfaction.
Built-in SMS and email notifications automatically keep the service provider, customers and technicians in sync, with scheduled appointment reminders.
On My Way
With the Dispatch mobile and desktop apps, implement real-time tracking, route optimization, and "on my way" status notifications.
Let technicians accept credit card payments in the field.
Ratings and Reviews
Allow customers to rate their service after a job is completed and respond to feedback immediately with a 5-star rating.
SOUTHERN COMFORT HVAC
Eric's Appliance Service
All plans get the Dispatch Platform for unlimited users. Everything you need to run your service business.
Web and Mobile Apps
Web Appointment Booking
Transform your business with Dispatch.
Credit Card Processing
QuickBooks Online Sync
Social Profile Builder
Customer List Import Service
Connect Dispatch with your existing systems for a streamlined business operations.
See how Dispatch can improve your service experience.
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