Service. Simplified.

Dispatch is the simple, effective solution for any field service
business. From your office computer to a smartphone in the field,
Dispatch streamlines communication between you, job sources,
your technicians, and the homeowner.

Connect your team.
Boost your team's performance with the Dispatch mobile and
desktop apps. Implement real-time tracking, route optimization,
and the ability to add live photos and notes to any job. Dispatch
provides communication tools for exceptional productivity.
Job Assigning

View technician availability and assign jobs in our drag and drop scheduling system.

Mobile App

Use the mobile app as your portal to manage and status jobs from the field.

Notes and Photos

Technicians can add notes and photos to any jobs right from their phone to keep everyone informed.

Scheduling and Tracking

Find the field workers with the right skill set, availability, and proximity to a job. You can view the real-time location of your field workers and when they are on their way to a job site.

Organize your office.
Seamlessly integrate customer details, estimates, and
invoices with your existing management software. Dispatch also
allows service providers to receive and accept jobs from enterprise
companies.
Job Connector

Enable streamlined job flow from participating companies directly into Dispatch for easy job acceptance, status updates, and scheduling.

Customer History and Details

Consolidate customer information and documents into a single database such as customer info, work orders, coverage info, and payments.

Online Appointment Booking

Have leads become customers by directly scheduling through a simple website form what they need fixed.

The Marketplace

A one-stop-shop that connects your company to some of the best features, and connections on the market. Connections include QuickBooks Online, Salesforce, and many others.

Estimates and Invoices

Email estimates and invoices, let field workers accept credit cards on the spot, and easily keep track of cash and check payments.

Impress your customer.
Customers can receive appointment reminders,
track technician's ETA, message with you, pay online, and
rate their experience, thus reducing no-shows and phones calls
while increasing customer satisfaction.
Smart Notifications

Built-in SMS and email notifications automatically keep the service provider, customers and technicians in sync, with scheduled appointment reminders.

On My Way

With the Dispatch mobile and desktop apps, implement real-time tracking, route optimization, and "on my way" status notifications.

Payments

Let technicians accept credit card payments in the field.

Ratings and Reviews

Allow customers to rate their service after a job is completed and respond to feedback immediately with a 5-star rating.

Testimonials
 

SOUTHERN COMFORT HVAC

 

A-TOTAL PLUMBING

 

Eric's Appliance Service

Pricing

Dispatch PRO

All plans get the Dispatch Platform for unlimited users.
Everything you need to run your service business.

$99/mo

  • Anywhere Access
  • Web and Mobile Apps
  • SMS/Email Notifications
  • Web Appointment Booking
  • Job Management
  • Customer Management
  • Team Management
  • Billing Management

Dispatch POWER

Transform your business with Dispatch.

$199/mo
  • Credit Card Processing
  • QuickBooks Online Sync
  • Call Masking
  • Outbound Webhook
  • Social Profile Builder
  • Pro Forms
  • Customer List Import Service
  • Branded Emails

Dispatch corporate

Connect Dispatch with your existing systems for a streamlined business operations.

  • CRM
  • ERP
  • Claims Management
  • Marketing Automation
  • WFM
  • BPM
  • Legacy Systems
  • Homegrown System
See how Dispatch can improve
your service experience.