The Only Proven Field Service Solution for home warranty companies
Our Measurable Difference
Businesses that use Dispatch see on average 80% scheduling compliance improvement and 35% increase in NPS.
Leverage real-time data about the last mile of service, including compliance rate, time-to-schedule, length of service, on-time measurement, status updates, survey response rates, and customer satisfaction scores. This actionable data will take the guesswork out of process optimization, allowing you to focus on growing your business.
5-Star Customer Experiences
Today, consumers expect service communications to be real-time, transparent and simple. With automated appointment reminders, live technician ETAs, two-way texting, online payments, and immediate requests to rate the experience, Dispatch will help you provide higher levels of customer satisfaction than ever before.
Dispatch has a dedicated customer support team to help you grow your business and ensure your 3rd-party network is successfully representing your brand. From simple how-to sessions to in-depth industry best practices, our team is here to ensure 3rd-party compliance when representing your brand.
Jamie Smith, CIO of ServiceMaster
"The expectations of technology are shifting so fast that it’s difficult for a company to keep up. We saw Dispatch as a way to accelerate our transformation.”
See how Dispatch can improve
your service experience.
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